Products
Virtual Learning Environments: Flexible, online learning solutions.
Performance Management Software: Tools to track and improve employee performance.
Employee Engagement Solutions: Strategies to increase employee involvement and satisfaction.
Mystery Shopping: Evaluate and improve customer service through anonymous evaluations.
Training Needs Assessment: Identify and address training gaps within your organization.
Corporate Training Programs
Leadership Development: Courses for managers and supervisors, such as “Developing Others for Success” and “Women in Leadership.
“Customer Service Excellence: Programs like “Winning Over Angry Customers” and “Quality Service (Customer Service).”
Professional Development Courses
Career Development: Courses on assertiveness, self-confidence, and communication strategies.
Creativity and Problem Solving: Training in creative thinking and innovative problem-solving techniques.
Interpersonal Skills: Courses on negotiation, telecommuting, and leadership.
Health and Safety: Training on workplace wellness, harassment management, and safety practices.
Specialized Training Programs
Business Ethics and Etiquette: Courses on professional behaviour and current trends in service delivery.
Administrative Skills
Accountability and Support: Training for administrative support roles and personal assistants.
Meeting Management and Organizational Skills: Improve productivity with effective meeting management and organizational strategies.
Workplace Essentials
Conflict Resolution and Team Building: Strategies for managing conflicts and building cohesive teams.
Civility and Constructive Criticism: Training on maintaining civility and providing constructive feedback.
Sales and Marketing
Sales Techniques: Courses on prospecting, lead generation, and sales fundamentals.
High-Performance Teams: Training for both in-person and remote teams to enhance productivity and collaboration.