Products and Services

Products

Virtual Learning Environments: Flexible, online learning solutions.

Performance Management Software: Tools to track and improve employee performance.

Employee Engagement Solutions: Strategies to increase employee involvement and satisfaction.

Mystery Shopping: Evaluate and improve customer service through anonymous evaluations.

Training Needs Assessment: Identify and address training gaps within your organization.

Corporate Training Programs

Leadership Development: Courses for managers and supervisors, such as “Developing Others for Success” and “Women in Leadership.

Customer Service Excellence: Programs like “Winning Over Angry Customers” and “Quality Service (Customer Service).”

Professional Development Courses

Career Development: Courses on assertiveness, self-confidence, and communication strategies.

Creativity and Problem Solving: Training in creative thinking and innovative problem-solving techniques.

Interpersonal Skills: Courses on negotiation, telecommuting, and leadership.

Health and Safety: Training on workplace wellness, harassment management, and safety practices.

Specialized Training Programs

Business Ethics and Etiquette: Courses on professional behaviour and current trends in service delivery.

Administrative Skills

Accountability and Support: Training for administrative support roles and personal assistants.

Meeting Management and Organizational Skills: Improve productivity with effective meeting management and organizational strategies.

Workplace Essentials

Conflict Resolution and Team Building: Strategies for managing conflicts and building cohesive teams.

Civility and Constructive Criticism: Training on maintaining civility and providing constructive feedback.

Sales and Marketing

Sales Techniques: Courses on prospecting, lead generation, and sales fundamentals.

High-Performance Teams: Training for both in-person and remote teams to enhance productivity and collaboration.